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What do our customers think of our customer service?

  • Swift and confidential decisions
  • Flexible repayments
  • Past bad credit is often OK
  • No security required

No catch, no hidden fees – no worries!

Our friendly, helpful and professional customer service team is here to help you with any aspect of the loan process.

Whether it’s a question about how our loans work, application assistance on the website, or even problem solving how best to return your documents, we are here to help!

I would like to extend to all staff at Payday Advance how easily and efficiently they are to deal with. It is always an absolute pleasure and I have had no problems at all! I couldn’t speak highly enough of the service I have received. Thank you, – Josie T.

See how more and more New Zealanders have found our customer service…

 

We always assist our clients to the best of our ability and as Adam explains in the video we “do try and create solutions if there is a road-block in the way.”

We are constantly trying to make sure everything is made as easy for you as possible, and will do our best to offer alternatives that suit you.

 

Monday – Friday from 8:30am – 5:30pm we are here to make the whole process that little bit easier and more pleasant for clients like you.

Thank you Payday Advance for all your help. Friendly team, very helpful, quick, easy & professional. Highly recommended AAA+++ – Desmond B

No wonder thousands of New Zealanders have already chosen us as their lender!

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How can I contact you?
Please don’t hesitate to contact us at help@paydayadvance.co.nz, on 0800 222 577 or via our online chat facility in the bottom right corner of the screen for more information.